Introducing Duchess Boutique, a charming dress store located at 529/531 Sydney Rd in Brunswick, Australia. With a focus on providing exceptional customer service and stunning dresses, Duchess Boutique aims to create a memorable shopping experience for all. From debutante dresses to formal attire, they offer a wide variety of options to suit every style and body type.
Customers have praised the friendly and accommodating staff, who go above and beyond to assist with sizing and finding the perfect dress. One customer recalls how Olivia, a staff member, made her feel beautiful and like a princess, ensuring a positive experience regardless of body shape. Another customer commended Rocky for making them feel welcome and comfortable, offering reassurance and attentiveness throughout their visit.
Duchess Boutique's commitment to providing exceptional service and a wide selection of dresses makes it a go-to destination for those seeking a special outfit. With operating hours from 10 AM to 5 PM on weekdays and extended hours on weekends, Duchess Boutique is ready to make every shopping experience a memorable one.
![](https://static.where-e.com/Australia/Victoria/City_Of_Merri_Bek/Duchess-Boutique_7edc0b612b0dda63240875d7dffda1aa.jpg)
Amenities and More
- Delivery
- Credit cards
- Debit cards
- NFC mobile payments
- Identifies as women-owned
- In-store shopping
- In-store pick-up
- Women's clothing
Reviews
I came here earlier today for a debutante dress, that isn't so traditional. Olivia was super helpful and kind in helping me find a dress that made me feel beautiful and like a princess. She made it feel like such a nice experience and never made me feel conscious as not a super skinny girl. Overall lovely store and had an amazing time picking my dress! <33
Purchased a dress from here today and all the staff were so accommodating and extremely helpful with options and sizing. The dresses are amazing, but staff really made the experience that much easier. Shout-out to Olivia who was super helpful and knew how to find just the right dress!
i’ve been buying my dresses from duchess for a while now, including my engagement and my sisters engagement and i cannot express how amazing the ladies that work there are, especially Jaime!
the last time I shopped there i was looking for a dress for my sisters engagement and Jaime helped me so so much in finding me a dress that suited me so much!! not only that, she made my mum feel so special by also finding her a dress (she just had weight loss surgery and wasn’t sure what would suit her) but she managed to get us both to buy.
I truly love coming to this store, the environment is so amazing💕
Bought the Divine dress in Scarlett Red and it was absolutely beautiful. The quality was amazing and made me feel beautiful. What was even better was the lovely Jamie who served me. She was helpful, kind and overall a delight to be around. She helped me find my 21st birthday dress and i couldn’t be happier. Can’t wait to go back and shop again!
When I first entered the store with my mum and my sister, I was greeted by Rocky who made me feel so welcome and comfortable that I couldn’t stop smiling.
I’m a larger girl looking for a formal dress and am used to being looked down on and pushed aside, but Rocky listened to me and reassured my concerns, I have never felt so good trying on things before.
While trying on dresses I was assisted by Rachel, who is without a doubt the nicest shop assistant I have ever met. She hyped me up in all ways possible whilst staying completely honest with me about dresses, which is much appreciated.
I asked for a similar dress to one I had tried on, she both retrieved that one, and a completely different one because she thought I’d look good, and that one ended up being the one I bought. Going above and beyond in all ways. They know what they’re doing.
It was like shopping with friends. My mum cried because of how well we were treated after past experiences at different stores.
It’s quite a way out from us but it was worth every minute of the drive.
It doesn’t just accomodate girls like me, but makes us feel stunning, which nowadays is harder and harder to find.
To Rachel and Rocky; thank you so much. You deserve the world.
I bought my wedding dress from Duchess boutique and was very happy with the service. I dropped in on a Saturday with a friend and was impressed by the staff and the vibe of the boutique. The staff were very personable, kind and non-judgemental, and seemed to take genuine pleasure in their jobs. The dress I bought is beautiful and was affordable, and the seamstress the staff put me in contact with is reasonably priced and was quick to respond to my queries. Definitely recommend this store.
Never been subject to such horrible customer service. I hope the team member is fired or the manager trains them in proper customer service. Made to feel uncomfortable from the second I entered.
I will never return to that store. Absolutely disgusting!
I visited Duchess Boutique with my daughter yesterday, looking for my Mother of the Groom dress and upon entering the store, we were greeted by the lovely Jamie. She then spent the next hour or so, showing and suggesting dresses for me to …
Location
529/531 Sydney Rd, Brunswick VIC 3056, Australia
Hours
- Monday Close
-
Tuesday
10:00 AM - 05:00 PM
-
Wednesday
10:00 AM - 05:00 PM
-
Thursday
10:00 AM - 05:00 PM
-
Friday
10:00 AM - 05:00 PM
-
Saturday
10:00 AM - 03:00 PM
- Sunday Close
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